Privacy Policy

Who we are

Cape Cod Septic Pros is operated by Compass Camper LLC, an Oregon-registered marketing and lead generation company doing business as Compass Lead Group. This policy explains what information we collect through this website, how we use it, and who we share it with. We are a marketing and matching service, not a septic contractor.

Information we collect

• Information you provide: your name, phone number, email address, town, property details, and what you tell us about your septic system and inspection status.
• Information collected automatically: IP address, browser type, pages visited, and similar site-usage data, through standard web logs and any analytics we enable.

How we use your information

• To match you with a licensed local septic contractor who can schedule a free consultation and quote.
• To follow up on your inquiry and answer your questions.
• To operate, maintain, and improve this website and our service.

Who we share it with

• Licensed local septic contractors who can fulfill your request. When you submit the form, your information is shared with a contractor for the purpose of quoting your job.
• Service providers that help us operate the site, such as our hosting provider (Cloudflare) and our form-delivery provider (Web3Forms).
• When required by law, or to protect our rights, safety, or property.

We do not sell your personal information.

Data retention

We keep the information you submit for as long as needed to provide the service and to meet legal obligations. Consent records for calls and texts are retained for at least five years, consistent with Telephone Consumer Protection Act (TCPA) guidance.

Your choices and rights

• You can opt out of calls and texts at any time by replying STOP to a text or asking to be removed during a call.
• You can request access to, correction of, or deletion of your personal information.
• If you are a California resident, you have rights under the CCPA and CPRA, including the right to know, delete, and opt out of the sale or sharing of personal information. We do not sell personal information.

Contact us about privacy

To make a privacy request or ask a question about this policy, email [email protected]. We respond to verified requests within a reasonable time.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page.